Islamic Calligraphy Wall Art Print, 9x11 Inches, Arabic Text Home Decor (Frame 2)
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SHIPPING POLICY
Please carefully review our Shipping & Delivery Policy when purchasing our products.
This policy will apply to any order you place with us.
Shipping & Safe Delivery Promise
Shipping Days:
We usually take 4 days for processing your order and 12 days for shipping
Delivery:
Our support and delivery team will be in coordination with you for a hassle-free installation process if it is included with the product.
Free delivery is only applicable for the very first attempt on a visit to your ship-to address. In case of a missed delivery, (from a customer)/ an extra visiting charge would be applicable for later installation.
Our delivery partner shall only deliver the product to the ground floor in the absence of a service lift in your apartment. (if applicable)
Extra charges applicable for weekend or specific time deliveries.
Once the order has reached your nearest delivery center and you fail to receive the products, we would hold the products for 10 days, after this time line, Craft Decor shall be free to charge for holding the products for longer.
All of the product which Craft Decor ships, comes with a promise of “Safe Delivery”, in which we cover & Protect our customer from problems like “Damage During Transit” or “Manufacturing Defect” if the product came with one of these problems we promise refunding or replacing the order!
We do understand in furniture product or any kind of fragile product, The damage during transit cannot be ruled out 100%, but it can be avoided up to 98% using Export quality packaging, Doing drop test, Taking Industry standards into account & Best of all, Working on the feedback of the Courier companies & The Customer’s.
We at Craft Decor take very seriously if any product is found damaged, We check the packaging style, product durability to withstand the loading & unloading & Courier person way of handling the product. but for Customer they just have to send us Few images of the product & the packaging box, & We will Re-pick the product from their home & Deliver New one Safely & Sound.
Estimate delivery time:3-7 days
Easy returns within 10 days of purchase.
Islamic Calligraphy Wall Art Print, 9x11 Inches, Arabic Text Home Decor (Frame 2)
Return Policy
Overview
Our refund and returns policy lasts 10 days after the delivery of the product(s). If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.
IT IS ONLY APPLICABLE ON PRODUCTS WHICH ARE ELIGIBLE FOR RETURN!
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@craftdecorstore.com for questions related to refunds and returns.
